Frequently Asked Questions

Everything you need to know about your Poggers experience.

How long will it take for my order to arrive?

Domestic orders typically arrive within 3-5 business days. International shipping may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your clothing materials sustainably sourced?

Yes, Poggers is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we audit all our factories annually.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of purchase by contacting our support team via live chat.